FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Why choose us?

(1) Various styles & reasonable factory price.

(2) High quality & quick response within 24 hours.

(3) More than 15 years experiences manufactures.

What are your prices?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after you contact us for further information.Or tell us the model of the products you like, then we will send the quotation.

3.Do you have a minimum order quantity?Can I mix colors?

Yes, we require all international orders to have an ongoing minimum order quantity. If you are looking to resell but in much smaller quantities, we recommend you check out our website.

Mix color and styles is ok for us.

How long is your sample or production lead time?

Sample: 3-7 days after everything confirmed.

Mass Production: 7-30 days, depends on design.

The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.

What about quality control?

All products will be inspected very strictly and we pick up any one of products to send for approval before shipment. After you approved and permit to ship, we release the goods.

Can you supply the relevant documentation?

Yes. We can provide most documentation including Certificates of Analysis / Conformance, Insurance, Origin, and other export documents where required.

Can we visit your factory?

We warmly welcome you to visit our factory anytime.

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.

What kinds of payment methods do you accept?

You can make the payment to our bank account: 30% deposit in advance, 70% balance against the copy of B/L.

What is the product warranty?

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction.

How can I order?

Welcome send us email or leave message contact with us for bulk order.